Ideal Logic+ Combi Boiler Service in Louth

Appliance Details

• Job Type: Boiler Service
• Manufacturer: Ideal
• Model: Logic+ Combi
• GC Number: 47-348-65

Findings & Diagnostics

Reported/Observed Symptom:
Job Report: Ideal Logic Boiler Service in Louth LN11. Customer was concerned boiler was making loud whistling sound during use. No issues with boiler functionality - heating and hot water were good. Customer stated no smell of gas or any other issue. Only issue was noise - but was loud enough to make customer panic.

Fault Code: None

Diagnosis/Notes:
I've previously experienced this fault with Ideal Logic boilers. Venturi and injector can block with dirt and debris - have even seen bumble bee get trapped and die within the venturi opening (insects fly into the boiler case through the flue chimney and can become trapped.)

Advised customer their boiler will require a strip service and clean.

Disassembled and cleaned the venturi / injector with wire wool.
Performed a full strip service, flushed the main exchanger and condensate trap.
Burner gasket is only 2 years old and it's in good condition. Ideal recommend changing the gasket every 5 years / when required, so a replacement was not necessary.
Fan and gas valve in good condition - PASSED
Inspected boiler case and seals. They're in good condition - PASSED.
Reassembled the boiler and tested.
Gas working pressure 21 mbar - PASSED.
Flue gas analysis within specifications - PASSED.
Testing boilers safety devices. Air pressure sensor and flame sensing device tested good - PASSED.

Resolution

• Outcome: Boiler is safe to use.
• Parts Replaced: None

Additional Comments

**Emergency call out**
Ideal Logic+ Boiler Service in Louth: Customer was really worried as boiler was very loud audible whistling noise. Customer thought it possibly might be overheating or component failure.

Advised customer their boiler was fine, but required a good strip service and clean.

Repaired this Ideal Logic boiler same day. No replacement parts required - just labour.

Full diagnostics, repair and testing only took 1 hour. Customer was charged our standard boiler service price / no additional costs. Customer was happy and relieved they didn't require an expensive repair or replacement boiler.